NEW PATIENTS
If you are new to Pleasant Lake Veterinary Hospital, please fill out this New Client Registration Form. It will be e-mailed directly to our office. Please remember to bring any previous medical history with you when you come for your scheduled appointment. Our staff is eager to meet both you and your pet and look forward to providing you with excellent service!
If you just need to add an additional pet simply re-submit this form.
New Clients: When a new client calls to schedule an appointment, we will charge a scheduling fee to hold the appointment that is equal to our current physical exam fee. If they arrive on time for their appointment that fee will be applied to that day’s visit. If they fail to arrive or call to change or cancel the appointment with less than TWO FULL BUSINESS DAYS’ NOTICE, the fee will be forfeited. Please note that messages left on our machine after we have closed for the night or weekend will be considered messages left on the next business day. This is so that we have two working days to fill holes left in our schedule by cancellations. We have found that new clients are more likely to cancel or no-show than our regular clients. We already have a chronic no-show policy in place which is similar to this new client policy.